𝑫𝒆𝒂𝒓 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓, 𝒀𝒐𝒖 𝒂𝒓𝒆 𝒐𝒖𝒓 𝑮𝒐𝒅

𝑺𝒉𝒐𝒑 𝑳𝒊𝒌𝒆 𝑮𝒐𝒅

  • 𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲𝗚𝗲𝗺𝘀 𝘅 𝗧𝗔𝗧𝗔 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲

Return and Exchange policy

FAQs

Frequently asked questions about returns, refunds, and exchanges.

How do I Return?

  • Visit our Return Center
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return
  • Once your request is approved, you will get a confirmation email with shipping guidelines

Return & Exchange Rule 

If Order was Placed by Mistake, Then Only we can take exchange request.

Eligible Items

  • SuperAction For Men 


Eligibility Condition : 

  • You Ordered for SuperAction Plus Variant but you needed SuperAction Light Version.  or vice versa. then we can take your exchange request. 

 No Returns and No Exchange Allowed on the following Products :

  • Long-Time Spray                                          - Not allowed 

  • Her-Feelings                                                 - Not allowed

  • Shilajit                                                            - Not allowed

  • Ashwagandha                                               - Not allowed

  • Fish Oil                                                           - Not allowed

  • Multivitamin                                                   - Not allowed

  • Whey Protein Isolate                                     - Not allowed

  • Re-Grow                                                         - Not allowed 

    The item I received is damaged!

    If the purchased product is faulty, reach out to us within 7 days of the delivered date.

    How do I ship back the items?

    We will pickup returning items back from your address, you do not have to step out from your home. Refer to the email received after placing the return request.

    How soon will I get my Exchanged Product?

    Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your Exchange request. If approved, The Exchanged Product will be Dispatched.

    My question is not addressed...

    If you have any queries regarding return or refund, reach out to us at Return@PositiveGems.com